Terms of Service (TOS)
- Home
- Terms of Service (TOS)
Welcome to the online service platform provided by Softhancegwin. This agreement (“User Agreement”, “Terms”, or “Agreement”) governs your use of our website landing page and any service we render (collectively “Services”). By accessing or using our Services, you agree to adhere to these terms without modification. The aim of this document is to clearly explain our policies, your rights, and our responsibilities with regard to security, data protection, intellectual property, and legal compliance. We encourage you to read this User Agreement thoroughly before using our offerings.
We have designed this Agreement in compliance with all applicable local and international laws regarding privacy and data security. Our policies have been structured to incorporate provisions reflecting current legal frameworks, including comprehensive guidelines on privacy and the use of cookies, data retention, and the processing of personal information. Wherever relevant, we have incorporated principles aligned with the PDPA and other recognized legal standards. In the event that additional legal requirements come into force, we reserve the right to modify our practices accordingly.
By accessing our website and using any of the services provided by Softhancegwin, you expressly agree to be bound by all the terms and conditions contained in this User Agreement. Should you disagree with any term contained in these Terms, your only remedy is to stop accessing and using the services immediately. Continued use of our Services following any changes to this Agreement constitutes your acceptance of the modified terms.
Softhancegwin reserves the right to modify, amend, or update this Agreement at any time. In the event of significant changes, we will provide notice via our website or by directly contacting registered users. All modifications become effective immediately upon posting on the website unless stated otherwise. We recommend that you review the Agreement periodically to ensure you are aware of any changes.
Softhancegwin is engaged in the provision of various online services which may include but are not limited to digital marketing support, web development, e-commerce facilitation, customer support, and related consultancy. While we strive for clarity, the exact nature of our Services may evolve over time. All Services are provided "as is" and "as available" with no warranties or guarantees expressed or implied.
Besides the core services, we may offer supplementary features and integrations in cooperation with third parties. Such links or references to third-party websites are provided solely for your convenience and do not signify endorsement by Softhancegwin.
In order to access certain features of our Services, you may be required to register and create an account. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You are responsible for safeguarding your account details, including your username and password, and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use or suspected breach of security regarding your account. Softhancegwin accepts no liability for any loss or damage arising from your failure to comply with these security obligations.
As a user of our Services, you agree not to:
Furthermore, you acknowledge that failure to abide by these conditions may result in termination of your access to our Services without prior notice.
Your privacy is of utmost importance to Softhancegwin. We have implemented stringent procedures to collect, process, store, and secure any personal information provided by you through our website. Personal data includes any information that can be used on its own or in combination with other data to identify you. We collect such data only for legitimate business purposes, including but not limited to, improving our services, providing customer support, and fulfilling regulatory requirements.
Data collected may include, but is not limited to, your name, address, email, phone number, and demographic details. All such data is processed in accordance with applicable legal frameworks and industry standards, including modern data protection laws. Wherever relevant in our service region, we adhere to the principles mandated by data protection authorities and regulations to ensure your data is processed fairly and securely.
Data Storage and Retention: We retain your personal information only for as long as is necessary for the purposes for which it was collected or as required by law. After the expiry of the retention period, personal data will be securely deleted or rendered permanently anonymous.
Security Measures: We have established a series of security protocols, including encryption, access control, and internal audits, to protect any personal data from unauthorized access, disclosure, alteration, or destruction. Although we strive to maintain the utmost security, please be aware that no method of electronic storage or secure transmission is 100% foolproof.
Data Subject Rights: You have the right to request access to, correct, or delete your personal information that we have on file. Requests should be submitted using the contact details provided in the “Contact Information” section below. Upon verification of your identity, we will respond to your request in accordance with applicable legal requirements.
Cookies and Online Tracking: Our Services use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us analyze website traffic, customize content, and deliver a personalized experience. For a detailed overview of our cookie practices, please review our cookie policy details available on our website. Users retain the option to refuse cookies through their browser settings, though this may result in diminished functionality of certain features.
In providing these services, we ensure that the collection, storage, and processing of personal data comply with our internal policies and any relevant legal frameworks present in our service region. By continuing to use our Services, you consent to our use of your information in accordance with the terms and provisions of this Privacy Policy.
All content provided on or through the Services, including but not limited to text, graphics, logos, images, and software, is the property of Softhancegwin or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Services for personal, non-commercial purposes. Any unauthorized reproduction, modification, distribution, or exploitation of any content may result in legal consequences.
You acknowledge that no title or interest in any intellectual property is transferred to you by the use of our Services. All trademarks, service marks, and trade names displayed or referred to are the sole property of their respective owners.
To the fullest extent permitted by applicable law, Softhancegwin and its affiliates, officers, directors, employees, or agents shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of, or in connection with, your use or inability to use our Services. This includes damages related to loss of revenue, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
Our Services are provided on an “as is” and “as available” basis. Softhancegwin expressly disclaims all warranties, whether expressed or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted or error-free or that defects will be corrected.
You agree to indemnify, defend, and hold harmless Softhancegwin, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or related to your use of the Services, violation of this User Agreement, or infringement of any intellectual property or other rights of any third party.
This indemnity obligation will survive the termination of your use of our Services.
Softhancegwin reserves the right to suspend or terminate your access to the Services at any time, for any reason, and without prior notice. In cases where breach of any part of this Agreement is determined, such termination may be immediate and without refund of any fees paid.
Upon termination, your right to use the Services will immediately cease, and you must promptly delete or destroy any copies of information or materials obtained through the Services.
This Agreement shall be governed and construed in accordance with the laws applicable in the jurisdiction where Softhancegwin is headquartered. Any disputes arising out of or relating to this Agreement or your use of our Services shall be resolved through informal negotiations. If such discussions prove unsuccessful, the dispute shall be settled by binding arbitration administered by a recognized arbitration body, in accordance with its rules.
By agreeing to this User Agreement, you consent to the exclusive jurisdiction and venue of the courts in the applicable jurisdiction for the resolution of any disputes that cannot be resolved amicably.
All communications or notices to be provided by Softhancegwin or by you under this Agreement shall be in writing and delivered via email or through our official website notification mechanisms. Any communication sent to us will be deemed received within a reasonable period following its dispatch.
Official contact information for Softhancegwin is provided below for any questions or concerns regarding this Agreement:
This User Agreement, including all policies incorporated herein by reference, constitutes the entire agreement between you and Softhancegwin regarding the use of our Services. In the event that any portion of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any provision of this Agreement will be considered valid unless in writing and signed by an authorized representative of Softhancegwin.
If you have any questions or require further clarification regarding any portion of this Agreement, please contact us at the details provided above. We are committed to resolving any concerns in a prompt and professional manner.
This User Agreement is effective as of 2025-10-08 and will remain in effect until modified by Softhancegwin. All updates and modifications shall be effective immediately upon posting to our website. We encourage you to review this policy regularly to stay informed about how we are protecting your rights and information.
Thank you for taking the time to read our User Agreement. We value your trust and strive to maintain transparency in all aspects of our operations. By using our Services, you are supporting an environment of accountability and compliance with current data protection and privacy norms. We hope that the clarity provided by this Agreement reinforces your confidence in our commitment to legal integrity, secure data handling, and a quality online experience.
If you have any suggestions or comments about our policies, please let us know. Your feedback is essential to helping us enhance the overall quality and reliability of our Service, ensuring that we meet and exceed your expectations.